Dispute a rating

You operate a rated service and believe a measurement or grade is wrong? We want to know: a register is only worth anything if its errors get fixed.

How to file a dispute

Email [email protected] with:

• your service's domain as it appears in the register,
• what you believe is wrong (grade, availability, latency, price, protocol class),
• anything that helps us reproduce your view: a timestamp, a sample response, a changed endpoint.

Proof that you control the domain (for example an email from it, or a temporary DNS TXT record) speeds things up but isn't required to trigger a re-check.

What we do with it

• We re-probe your service independently: disputes trigger fresh measurements, they don't replace them.
• You get an answer within 5 business days.
• Confirmed errors are corrected in the next build of the register and noted in the correction log.
• If the measurements reproduce, the rating stands, and we'll show you exactly what we measured and how to verify it yourself.

What a dispute can't do

There is no way to pay for a better grade, a faster listing, or a removal from the register, for you or anyone else. Fix the service, and the next probes will show it; scores follow measurements automatically.

Data-protection requests (access, correction, deletion) go to the same address; see privacy.